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Are you an experienced Sales Operations Manager with the inherent belief and vision to deliver exceptional customer experience? If so you could be exactly what we’re looking for We’re working with one of the UK’s largest developers of frontline systems for the health sector. They’re developing a brand new suite of software applications to help transform the world of pharmacy and optometry digital solutions.
The role
Based in Leyland, you will provide strong leadership and direction to a highly motivated and effective sales and on-boarding team.
You will be responsible for reviewing and redesigning the entire end –to end sales to order to delivery process, ensuring accurate reporting, measures of success and an enhanced customer experience. You'll ensure an effective and timely service that supports the commercial team’s activities; review the customer journey; look at key touch points to identify opportunities to optimise sales and deliver a great customer experience. You’ll also be working collaboratively with key internal stakeholders, building and maintaining strong relationships with the existing and growing customer base.
The ideal person
Ideally, although not essentially, you’ll have experience working within a software/tech environment.
They’re offering
The business engenders an open, empowered culture where everyone pulls together and is passionate about the solutions they deliver and the impact they have on healthcare. You’ll join a friendly and focused team working in modern, open plan offices with breakout spaces and a great eating/relaxing area. There’s a competitive salary with a great employee benefits package, plus car allowance and bonus. You also have the opportunity to really impact in the market, not only on the specialist health and medical customers they support, but on individuals like you and me who rely on these key services.
If this sounds like you, contact us for a friendly chat or apply online now with your CV.
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