Technical Writer (hybrid office/home working, Lancashire) - North West

£35,000 to £45,000 + hybrid working and great benefits - Technical Author
Ref: 558 Date Posted: Monday 27 Nov 2023
We’re looking for an experienced Technical Writer to join a leading Lancashire based EDI solutions tech-company, a hybrid mix of office (Leyland/Chorley) and home working which will see you working alongside the Lead Technical Writer, writing and editing technical documentation for internal and external audiences.
Your ideal next role?
You won’t get bored! There is always something new and exciting to learn, you’ll develop strong new documentation skills, gather valuable experience with new technologies, make a meaningful impact on the quality and impact of internal documentation, working in a collaborative and open atmosphere where your ideas and preferences are always taken seriously.
Writing and editing technical documentation in various formats, including:
  • Interactive tutorials content for an internal audience; FAQs; Knowledge based articles; User manuals; Process flows; Product descriptions
  • Collaborate with teams and stakeholders across the business to collect, understand and then package important knowledge in high-quality documentation
  • Develop your product knowledge to be able to write accurate and authoritative technical
  • documentation
  • Leverage your product knowledge to answer challenging product/platform related queries from an internal Audience
What are we looking for?
Ideally around 3 years’ experience as a Technical Writer/Technical Author. Proven experience writing high-quality technical documentation for internal audiences with a strong understanding of core IT concepts and terminology.
Someone self-motivated with the ability to adapt quickly and learn independently. With a natural interest in technology and a curiosity to understand the inner-workings on complex systems. A genuine enthusiasm and eagerness to understand complex topics and then clearly describe those topics for others. Great to be around, with a can-do attitude and a hunger to experiment with new technologies.
  • An understanding of content strategy and information architecture principles
  • Strong visual communication skills, using diagramming and charting tools to their full potential
What would make you perfect?
  • Familiarity with docs-as-code tools an workflows (such as working with Git, writing in Markdown and using Dev-oriented tools such as IDEs and Bash)
  • Experience working with ED, with Git and version control best practices