Business Analyst - Lancashire

We’re working with  a leading technology company, based in Chorley, looking for a Business Analyst with around 3+ years BA experience within a SaaS business, ideally in an ERP or Supply Chain environment. Hybrid working (2 or 3 days per week in office)

Working simultaneously on a  number of short term projects, as a Business Analyst you will collaborate with customers and various internal stakeholders to better understand business needs, analyse processes, identify gaps and define solutions that meet customers’ requirements.

• Requirement gathering: elicit information from customers and internal stakeholders to understand and document customer requirements, holding interviews and running workshops with senior customer stakeholders
• Process mapping: Model current and future business processes to identify areas of improvement and optimization
• Documentation: create detailed documentation including functional specifications, process flows and user stories
• Testing: on the basis of project documentation, develop testing strategies and create test scenarios for user acceptance testing
• Training: delivering end-user training sessions

What are we looking for?

• Minimum 3 years previous Business Analyst experience in a SaaS business (preferably in ERP and or supply chain environments)
• Excellent communication skills and the ability to drive conversations and projects with senior stakeholders
• Analytical skills with the ability to dive into technical details and prioritise tasks accordingly
• Technical problem solving, able to digest and present technical concepts to business users
• Flexibility and good time management, someone who can thrive in an environment where multiple priorities from customers and internal stakeholders might compete for your time and focus
• A solution oriented mindset is critical. Someone  able to focus on finding practical solutions, sometimes in complex business environments, in line with predefined scope and budgets.
• Proficiency MS Office packs and other tools like Miro, LucidChart, Tableau etc.