informed recruitment for people in product

IT Analyst - Lancashire

£25-30k DOE + great benefits package - Technical Support
Ref: 313 Date Posted: Tuesday 11 Feb 2020
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We’re recruiting for an IT Analyst for one of the UK’s largest developers of software systems and solutions for the UK healthcare sector. 
You'll join their UK IT team, in Leyland, taking ownership for the delivery of an efficient and effective high quality support service for the company’s internal and customer facing systems.

What will you be doing?

The small and dedicated IT team share responsibility across the UK locations for onsite and remote support.
It’s a role which will see you working across all areas of support 1st to 3rd line, desktop, service desk, server, telecoms, hardware and software. There’s also the opportunity to work on key projects across the business, focusing on areas such as systems improvements and security.

What they’re looking for….

You’ll have previous experience in a Technical Support role working across a variety of IS and IT support areas in a fast-paced environment. You’re a team player and self-starter, happy to get stuck in and be flexible. A natural problem solver, you are confident with excellent communication skills.

Key skills/knowledge for this role include:

  • General Desktop support & up to date knowledge of Windows client systems (PC's/Laptops/Printers)
  • Technical experience in core technologies, such as; Active Directory, Windows Server 2012 onwards, VMWare, Microsoft Exchange, Firewalls and Cloud based solutions.
  • Telephony support and configuration experience; ideally Shoretel, Mitel and Mobile
  • Networking concepts and troubleshooting techniques (WiFi, LAN, DNS, DHCP, Firewall Management)
  • Managing essential maintenance tasks such as backups, patching and security solutions (Anti-virus)
  • Strong customer service focus and ethos

What they’re offering….

A competitive salary and a great range of company benefits, including matched pension, health cash plan and well-being allowance.
You’ll be working in a friendly, supportive and focused environment, as part of an experienced team who take pride in what they do and the positive impact their services and products have on a wide range of healthcare providers across the UK.

If this is the job opportunity you’ve been looking for, contact us to discuss further or apply online now.

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