Release & Delivery Manager - Bristol

We’re working with a Bristol based tech co. a leading worldwide supplier of software to health insurers, with an extensive platform consisting of Core back office automation, Open API and integration suite and Digital solutions serving the insurance value chain.

We’re currently recruiting for a Release Delivery Manager to join their Product Delivery team, someone who understands the software release process and can quickly take ownership of planning, coordinating and delivering new software releases. It’s a transversal role based in the R&D department that requires strong collaboration with all departments including technical and non-technical stakeholders.

Your ideal role?

• Plan and coordinate upgrade and maintenance releases for all applications delivering to multiple clients and projects
• Own the software release process from development, to testing and then delivery to the customer
• Work with the Test Lead, Product Owners and the Development Programme Manager to ensure release readiness
• Identify, manage and mitigate risks and resolve issues regarding release quality and schedule and escalate as required
• Release incident management; coordinating defect impact analysis, identifying the affected client(s) and arranging maintenance releases as required
• Produce and update the sprint and release planners
• Own and develop release documentation for both internal and external consumption
• Across all processes continually evaluate effectiveness and productivity, looking for both major and minor improvement ideas
• Understand client release and deployment processes and identify improvement opportunities
• Evolve the release management processes to support our transition to a modular agile release process
• Deputise for the Development Programme Manager when required

Who we are looking for?

It’s more about the person although we’d ideally like someone with experience in release management, testing, release co-ordination, delivery management, project management or project co-ordination. Someone who understands the lifecycle of Agile Scrum software delivery and knowledge of DevOps methodologies

• An understanding of branch handling, continuous integration and continuous delivery
• Have strong interpersonal skills and problem-solving abilities, able to flexibly work under pressure
• Be able to define, implement and champion best practices and methodologies
• Have excellent written and verbal communications skills, able to present to and persuade stakeholders, comfortable influencing and challenging colleagues where required

Work Location

All team members work in a hybrid manner with time split between home working and the central Bristol office.