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Senior Software Implementation Technician - Lancashire

Competitive salary plus excellent benefits - Software
Ref: 564 Date Posted: Friday 23 Feb 2024

Newton Blue is the on-site recruiter for this Chorley based leading Technology Company who offer a fully managed cloud-based software solution connecting businesses worldwide with their trading partners. Their solutions exchange millions of documents each month and handle billions of pounds of transactions every year. They lead the way in electronic data interchange software, speeding up and simplifying the way organisations exchange documents with other businesses, customers and suppliers.

If you’re looking for a career in IT where you can make an impact, work with cutting-edge technologies and develop your career there’s no better place to be!

Your next role?

The Senior Software Implementation Technician is part of the core platform team installing the Company's bespoke software onto their cloud-base for new and existing customers.   The role will give you an opportunity to enhance and drive expertise in numerous leading-edge technologies (Web services, API) and to fast track your career towards larger and more complex technical challenges.  We are looking for an experienced Implementation go-getter who can take ownership of their projects and lead by example, all the while keeping the customer at the very centre of everything they do.  

The role is hybrid Chorley office 2 days/3 days home.

Key duties include:

  • Configure and implement cloud-platform for new/existing clients

  • Use both technical and relational skills to lead your projects to completion

  • Ensure the client is trained and satisfied with the platform

  • Complete team and individual  SLA's/targets

  • Look after your projects to ensure a smooth 'Go-live' within agreed timescales

  • Work with cutting-edge technologies that are defining the future of the cloud

  • Directly engage with engineering and product teams to triage and provide quantified feedback to help and improve products

Who we’re looking for?

  • An experienced software implementation/installation consultant with 5-10 years proven track record in a similar role
  • A customer-centric focus with a can do attitude
  • A natural problem solver
  • ERP Integration experience
  • Ability to understand/read code, C#
  • An understanding of SQL
  • An understanding of API and Webservices
  • Great communication and stakeholder liaison skills with the ability to pick up new technologies quickly.
  • The ability to work under pressure to tight deadlines.
  • The ability to train and document, deliver webinars and mass training sessions.
  • A positive and can-do attitude with the ability to lead by example.
  • Must be located within commutable distance to Chorley

And what they offer….

They’ve created a strong team culture and ask a lot of their people, which is why they give so much in return: hybrid working, private health insurance, company pension, wellbeing allowance, birthday days off, up to 28 days holiday, training and career development as well as a brand new modern, open-plan office based on the outskirts of Chorley.

If this sounds like your kind of role, please apply online with your CV.